Frequently asked questions
The journey takes about 1h30 to 1h45 for about 95 km, depending on traffic, weather and the time of day. On busy winter Saturdays, allow a little more time.
Avoriaz is about 95 km from Geneva Airport by road.
The route follows the A40 motorway towards Cluses, continues through Taninges and Morzine, then climbs the road up to Avoriaz.
Avoriaz lies at about 1,800 metres.
Avoriaz is part of the Portes du Soleil, with about 600 km of slopes across France and Switzerland.
The season usually runs from mid-December to late April.
Avoriaz is known for its car-free village with ski-in, ski-out access, its distinctive wooden architecture, direct access to the Portes du Soleil, its snow parks, the Aquariaz water park.
The nearest railway stations are Thonon-les-Bains and Cluses, both followed by a bus and a change. A private transfer takes you door to door with no changes.
Nearby destinations include Morzine, Les Gets and Champéry. We arrange transfers between them on request.
In winter we usually recommend leaving 3 to 4 hours before your flight departure. We confirm the exact time with you.
No. Avoriaz is car-free, so no vehicle can enter the village. We drop you at the arrival area at the resort entrance, from where sleighs, snowcat taxis or luggage services take you to your door.
During peak weeks it is a good idea to check with your residence, which can often arrange the final transfer in the village.
Always private. The vehicle and the chauffeur are reserved only for you and your group. We never mix passengers from different bookings.
Your chauffeur waits for you in the arrivals hall, after customs, with a name sign. The meeting details are sent with your booking confirmation.
Give us your flight number when you book. We follow your arrival and adjust the pickup time to your actual landing time.
Tell us when you book which sector you arrive in, and we will confirm the exact meeting point for your transfer to Avoriaz.
Yes. Our transfers run 24/7, including very early morning and late-night flights.
Book online on our website in a few minutes, or contact us by phone or email for a personalised quote.
The price depends on the vehicle, the number of passengers, the date and the time. You see the price when you book online, or we send you a quote.
The price depends on the date and time of your transfer. You see it when you book online or in your quote.
Yes. You can book the outbound and return journeys together, or add the return later.
Book as early as possible for the December to March peak, especially Christmas, New Year and the February holidays, when demand is highest.
Yes, subject to availability. For a transfer within the next few hours, call us directly.
Mercedes E-Class, Mercedes S-Class, Mercedes V-Class and Mercedes Sprinter, depending on the number of passengers and the level of comfort you want.
The Mercedes V-Class is the usual choice for families: it carries up to 7 passengers with suitcases and ski equipment.
Up to 7 passengers with their luggage. For more people or very large luggage, we recommend a Sprinter or two vehicles.
Yes. Our Mercedes Sprinter is designed for groups, and we can coordinate several vehicles for ski clubs, families travelling together or corporate events.
Yes. Our vehicles are fitted with winter tyres for alpine conditions, and our chauffeurs are experienced in mountain driving.
Yes. Tell us the number of ski bags, snowboards and suitcases when you book, so we can choose a vehicle with enough space.
Tell us the age of each child when you book. We will confirm the seats available for your journey.
Please ask when you book. We confirm pet transport case by case, depending on the vehicle and the size of the animal.
Our chauffeurs are professional drivers used to welcoming international clients. Let us know if you need a specific language.
Avoriaz is a car-free resort. We drive you to the arrival area at the entrance of the resort, where luggage services, horse-drawn sleighs or snowcat taxis take you to your residence.
Yes. We pick up private aviation passengers at the Geneva business aviation terminals and drive them directly to Avoriaz.
Yes. We pick up from any address in Geneva, including hotels, offices and private residences.
Yes. You can book a chauffeur and vehicle by the hour or by the day for restaurants, shopping, excursions or business meetings during your stay.
Yes, as long-distance transfers on request. Contact us with your flight details for a quote.
Yes. Avoriaz offers slopes for all levels and ski schools, and is popular with families arriving through Geneva Airport.
Main roads are cleared, but in heavy snowfall winter equipment may be required. Our chauffeurs follow road conditions and use the appropriate equipment.
Road closures are rare. If one happens, we keep you informed and find the safest solution. Safety always comes first.
Yes. Our Mercedes E-Class and S-Class are ideal for executives travelling to meetings, seminars or events in Avoriaz.
Yes. Secure online card payment is available when you book. Other payment options are shown during booking.
Yes, according to the conditions communicated with your booking. Contact us as soon as possible if your plans change.
Yes. You receive a confirmation by email with the details of your transfer.
Call us at +41 78 871 71 33 at any time. Our team is available 24/7.
Call us immediately at +41 78 871 71 33 and we will guide you to your chauffeur.
Yes, on request. Many guests stop to buy supplies for their chalet or apartment. Tell us when you book.
Yes. We operate 24/7 and plan your departure time with a safe margin for your flight.
Yes. We drive from Avoriaz to Geneva city, Lausanne, Montreux and other cities in Switzerland and France.
Yes. We operate all year round, including summer holidays, hiking trips and events in Avoriaz.
A shared shuttle makes several stops and waits for other passengers. A private transfer leaves when you arrive and drives directly to your address.
A private Mercedes reserved for your group, winter-equipped vehicles, meet & greet at Geneva Airport, door-to-door service and a team available 24/7.
Yes. Enter the passenger's name and phone number in the booking, and we send the confirmation to you.
Yes. Give us your company details when you book, and the invoice is issued in your company's name.
Yes, subject to availability. Tell us your preferred model, such as the Mercedes S-Class or V-Class, when you book.
Contact us as soon as possible. We check the vehicle and arrange to return your item.
Yes. We meet travellers at Geneva Cornavin station as well as at the airport and at hotels.
Contact us by phone, WhatsApp or email as early as possible, and we adjust the pickup time whenever we can.
Yes. Your chauffeur helps with getting in and out of the car, and a folding wheelchair can travel in the luggage area. Tell us about any special needs when you book.
Yes. Add the extra address to your booking, for example to collect a colleague or a family member.
Yes. We drive to Avoriaz every day of the year, in all seasons.
