Frequently asked questions
The journey takes about 2h15 to 2h45 for roughly 185 km, depending on traffic, weather and the time of day. On busy winter Saturdays, allow a little more time.
Crans-Montana is about 185 km from Geneva Airport by road, via Lausanne, Martigny, Sion and Sierre.
Always private. The vehicle and the chauffeur are reserved only for you and your group. We never mix passengers from different bookings.
Your chauffeur waits for you in the arrivals hall, after customs, with a name sign. The meeting details are sent with your booking confirmation.
Give us your flight number when you book. We follow your arrival and adjust the pickup time to your actual landing time.
Tell us when you book which sector you arrive in, and we will confirm the exact meeting point for your transfer to Crans-Montana.
Yes. Our transfers run 24/7, including very early morning and late-night flights.
Book online on our website in a few minutes, or contact us by phone or email for a personalised quote.
The price depends on the vehicle, the number of passengers, the date and the time. You see the price when you book online, or we send you a quote.
Yes. You can book the outbound and return journeys together, or add the return later.
Book as early as possible for the December to March peak, especially Christmas, New Year and the February holidays, when demand is highest.
Yes, subject to availability. For a transfer within the next few hours, call us directly.
Mercedes E-Class, Mercedes S-Class, Mercedes V-Class and Mercedes Sprinter, depending on the number of passengers and the level of comfort you want.
The Mercedes V-Class is the usual choice for families: it carries up to 7 passengers with suitcases and ski equipment.
Up to 7 passengers with their luggage. For more people or very large luggage, we recommend a Sprinter or two vehicles.
Yes. Our Mercedes Sprinter is designed for groups, and we can coordinate several vehicles for ski clubs, families travelling together or corporate events.
Yes. Our vehicles are fitted with winter tyres for alpine conditions, and our chauffeurs are experienced in mountain driving.
Yes. Tell us the number of ski bags, snowboards and suitcases when you book, so we can choose a vehicle with enough space.
Tell us the age of each child when you book. We will confirm the seats available for your journey.
Please ask when you book. We confirm pet transport case by case, depending on the vehicle and the size of the animal.
Our chauffeurs are professional drivers used to welcoming international clients. Let us know if you need a specific language.
Yes. We drive door to door to your hotel, chalet or residence in Crans-Montana. Give us the exact address when you book.
Yes. We pick up private aviation passengers at the Geneva business aviation terminals and drive them directly to Crans-Montana.
Yes. We pick up from any address in Geneva, including hotels, offices and private residences.
Yes. We drive between Crans-Montana and other resorts such as Verbier, Zermatt (via Täsch, as Zermatt is car-free) or Gstaad.
Yes. You can book a chauffeur and vehicle by the hour or by the day for restaurants, shopping, excursions or business meetings during your stay.
Yes, as long-distance transfers on request. Contact us with your flight details for a quote.
Geneva Airport has by far the most international flights and is the main gateway to Crans-Montana. Sion is closer but has very few scheduled flights. Contact us if you land in Sion.
By train you must change at Sierre and take the funicular up to the resort with your luggage and skis. A private transfer takes you door to door with no changes.
Crans-Montana is known for its sunny plateau above the Rhône Valley, its ski area, its golf course that hosts the Omega European Masters, and its wide views over the Alps.
The resort lies at around 1,500 metres. The ski area rises to nearly 3,000 metres on the Plaine Morte glacier.
Crans-Montana offers around 140 km of slopes for all levels, from beginner areas to demanding runs.
The season usually runs from early December to mid-April, depending on snow conditions.
Yes. It has gentle slopes for beginners, ski schools and many family activities, which makes it popular with families.
Yes. Crans-Montana hosts FIS World Cup races and is scheduled to host the FIS Alpine World Ski Championships in 2027. Book early for these dates.
Yes. In summer, visitors come for golf, hiking, mountain biking and the lakes around the resort.
Yes. We organise transfers between Geneva and Crans-Montana for the tournament. Demand is high, so book early.
Main roads are cleared, but in heavy snowfall winter equipment may be required. Our chauffeurs follow road conditions and use the appropriate equipment.
Road closures are rare. If one happens, we keep you informed and find the safest solution. Safety always comes first.
Yes. Our Mercedes E-Class and S-Class are ideal for executives travelling to meetings, seminars or events in Crans-Montana.
Yes. Secure online card payment is available when you book. Other payment options are shown during booking.
Yes, according to the conditions communicated with your booking. Contact us as soon as possible if your plans change.
Yes. You receive a confirmation by email with the details of your transfer.
Call us at +41 78 871 71 33 at any time. Our team is available 24/7.
Call us immediately at +41 78 871 71 33 and we will guide you to your chauffeur.
Yes, on request. Many guests stop to buy supplies for their chalet. Tell us when you book.
Yes. We operate 24/7 and plan your departure time with a safe margin for your flight.
In winter we usually recommend leaving 4 to 5 hours before your flight departure. We confirm the exact time with you.
Yes. We drive between Crans-Montana and Lausanne, Montreux and other cities in Switzerland.
Yes, on request. Contact us with your exact pickup and drop-off addresses.
The price depends on the date and time of your transfer. You see it when you book online or in your quote.
A private Mercedes reserved for your group, winter-equipped vehicles, meet & greet at Geneva Airport, door-to-door service and a team available 24/7.
Yes. Enter the passenger's name and phone number in the booking, and we send the confirmation to you.
Yes. Give us your company details when you book, and the invoice is issued in your company's name.
Yes, subject to availability. Tell us your preferred model, such as the Mercedes S-Class or V-Class, when you book.
Contact us as soon as possible. We check the vehicle and arrange to return your item.
Yes. We meet travellers at Geneva Cornavin station as well as at the airport and at hotels.
Contact us by phone, WhatsApp or email as early as possible, and we adjust the pickup time whenever we can.
Yes. Your chauffeur helps with getting in and out of the car, and a folding wheelchair can travel in the luggage area. Tell us about any special needs when you book.
Yes. Add the extra address to your booking, for example to collect a colleague or a family member.
Yes. We drive to Crans-Montana every day of the year, in all seasons.
