Frequently asked questions
Geneva Airport (GVA) is about 5 km from Geneva city centre and close to the French border, which makes it the main gateway to the French and Swiss Alps.
Usually 15 to 25 minutes, depending on traffic and your exact address.
Yes. We drive to all hotels in Geneva and around Lake Geneva, as well as private residences and offices.
All the main resorts of the French and Swiss Alps, from Chamonix, Megève and Morzine to Courchevel, Val Thorens, Verbier, Zermatt and Saint-Moritz. See the list above.
Flaine, Saint-Gervais, Chamonix, Megève, Les Gets and Morzine are all about 1h to 1h30 from Geneva Airport.
Yes. We drive to France, Italy, Germany and other European countries, for example Lyon, Paris, Nice, Monaco, Milan, Munich or Berlin.
Yes. Always travel with a valid passport or identity card, as border checks are possible.
A private transfer is booked in advance with a known price, a chauffeur waiting for you with a name sign and a vehicle chosen for your group and luggage.
Yes. We pick you up at your hotel, chalet, residence or office and drive you to Geneva Airport in time for your flight.
Yes. We coordinate several vehicles and pickup times so that each traveller is met on arrival.
Always private. The vehicle and the chauffeur are reserved only for you and your group. We never mix passengers from different bookings.
Your chauffeur waits for you in the arrivals hall, after customs, with a name sign. The meeting details are sent with your booking confirmation.
Give us your flight number when you book. We follow your arrival and adjust the pickup time to your actual landing time.
Tell us when you book which sector you arrive in, and we will confirm the exact meeting point for your transfer from Geneva Airport.
Yes. Our transfers run 24/7, including very early morning and late-night flights.
Book online on our website in a few minutes, or contact us by phone or email for a personalised quote.
The price depends on the vehicle, the number of passengers, the date and the time. You see the price when you book online, or we send you a quote.
The price depends on the date and time of your transfer. You see it when you book online or in your quote.
Yes. You can book the outbound and return journeys together, or add the return later.
Book as early as possible for the December to March peak, especially Christmas, New Year and the February holidays, when demand is highest.
Yes, subject to availability. For a transfer within the next few hours, call us directly.
Mercedes E-Class, Mercedes S-Class, Mercedes V-Class and Mercedes Sprinter, depending on the number of passengers and the level of comfort you want.
The Mercedes V-Class is the usual choice for families: it carries up to 7 passengers with suitcases and ski equipment.
Up to 7 passengers with their luggage. For more people or very large luggage, we recommend a Sprinter or two vehicles.
Yes. Our Mercedes Sprinter is designed for groups, and we can coordinate several vehicles for ski clubs, families travelling together or corporate events.
Yes. Our vehicles are fitted with winter tyres for alpine conditions, and our chauffeurs are experienced in mountain driving.
Yes. Tell us the number of ski bags, snowboards and suitcases when you book, so we can choose a vehicle with enough space.
Tell us the age of each child when you book. We will confirm the seats available for your journey.
Please ask when you book. We confirm pet transport case by case, depending on the vehicle and the size of the animal.
Our chauffeurs are professional drivers used to welcoming international clients. Let us know if you need a specific language.
Yes. We drive door to door to your hotel, chalet or residence at your destination. Give us the exact address when you book.
Yes. We pick up private aviation passengers at the Geneva business aviation terminals and drive them directly from Geneva Airport.
Yes. We pick up from any address in Geneva, including hotels, offices and private residences.
Yes. You can book a chauffeur and vehicle by the hour or by the day for restaurants, shopping, excursions or business meetings during your stay.
Yes, as long-distance transfers on request. Contact us with your flight details for a quote.
Main roads are cleared, but in heavy snowfall winter equipment may be required. Our chauffeurs follow road conditions and use the appropriate equipment.
Road closures are rare. If one happens, we keep you informed and find the safest solution. Safety always comes first.
Yes. Our Mercedes E-Class and S-Class are ideal for executives travelling to meetings, seminars or events at your destination.
Yes. Secure online card payment is available when you book. Other payment options are shown during booking.
Yes, according to the conditions communicated with your booking. Contact us as soon as possible if your plans change.
Yes. You receive a confirmation by email with the details of your transfer.
Call us at +41 78 871 71 33 at any time. Our team is available 24/7.
Call us immediately at +41 78 871 71 33 and we will guide you to your chauffeur.
Yes, on request. Many guests stop to buy supplies for their chalet or apartment. Tell us when you book.
Yes. We operate 24/7 and plan your departure time with a safe margin for your flight.
Yes. We drive from your accommodation to Geneva city, Lausanne, Montreux and other cities in Switzerland and France.
Yes. We operate all year round, including summer holidays, hiking trips and events at your destination.
A shared shuttle makes several stops and waits for other passengers. A private transfer leaves when you arrive and drives directly to your address.
A private Mercedes reserved for your group, winter-equipped vehicles, meet & greet at Geneva Airport, door-to-door service and a team available 24/7.
