Frequently asked questions
A transfer where your whole group travels together in a vehicle, or several vehicles, reserved only for you, with no other passengers.
Up to 7 passengers with luggage in a Mercedes V-Class. For more people, we use a Mercedes Sprinter or several vehicles.
Yes. We coordinate several vehicles so that the whole group travels at the same time. Contact us with the number of passengers for a quote.
Send us the list of flights. We organise one pickup per arrival time, or one departure once everyone has landed, as you prefer.
Usually yes, because the price is for the vehicle and the journey. Contact us for a quote for your group.
Tell us the number of ski bags and suitcases when you book. If needed, we add a vehicle or choose a larger one so that everything fits.
Yes. We organise transfers for ski clubs, sports teams and groups of students with their accompanying adults.
Yes. One contact coordinates the vehicles, timings and passenger lists for your seminar, incentive trip or conference.
Yes. We drive the couple and their guests between Geneva Airport, hotels, the ceremony and the reception.
Yes, on request, for example to buy supplies for the chalet. Tell us when you book.
Always private. The vehicle and the chauffeur are reserved only for you and your group. We never mix passengers from different bookings.
Your chauffeur waits for you in the arrivals hall, after customs, with a name sign. The meeting details are sent with your booking confirmation.
Give us your flight number when you book. We follow your arrival and adjust the pickup time to your actual landing time.
Tell us when you book which sector you arrive in, and we will confirm the exact meeting point for your transfer from Geneva Airport.
Yes. Our transfers run 24/7, including very early morning and late-night flights.
Book online on our website in a few minutes, or contact us by phone or email for a personalised quote.
The price depends on the vehicle, the number of passengers, the date and the time. You see the price when you book online, or we send you a quote.
The price depends on the date and time of your transfer. You see it when you book online or in your quote.
Yes. You can book the outbound and return journeys together, or add the return later.
Book as early as possible for the December to March peak, especially Christmas, New Year and the February holidays, when demand is highest.
Yes, subject to availability. For a transfer within the next few hours, call us directly.
Yes. Our vehicles are fitted with winter tyres for alpine conditions, and our chauffeurs are experienced in mountain driving.
Yes. Tell us the number of ski bags, snowboards and suitcases when you book, so we can choose a vehicle with enough space.
Tell us the age of each child when you book. We will confirm the seats available for your journey.
Please ask when you book. We confirm pet transport case by case, depending on the vehicle and the size of the animal.
Our chauffeurs are professional drivers used to welcoming international clients. Let us know if you need a specific language.
Yes. We pick up private aviation passengers at the Geneva business aviation terminals and drive them directly from Geneva Airport.
Yes. We pick up from any address in Geneva, including hotels, offices and private residences.
Main roads are cleared, but in heavy snowfall winter equipment may be required. Our chauffeurs follow road conditions and use the appropriate equipment.
Road closures are rare. If one happens, we keep you informed and find the safest solution. Safety always comes first.
Yes. Our Mercedes E-Class and S-Class are ideal for executives travelling to meetings, seminars or events at your destination.
Yes. Secure online card payment is available when you book. Other payment options are shown during booking.
Yes, according to the conditions communicated with your booking. Contact us as soon as possible if your plans change.
Yes. You receive a confirmation by email with the details of your transfer.
Call us at +41 78 871 71 33 at any time. Our team is available 24/7.
Call us immediately at +41 78 871 71 33 and we will guide you to your chauffeur.
Yes. We operate 24/7 and plan your departure time with a safe margin for your flight.
Yes. We drive from our accommodation to Geneva city, Lausanne, Montreux and other cities in Switzerland and France.
Yes. We operate all year round, including summer holidays, hiking trips and events at your destination.
A shared shuttle makes several stops and waits for other passengers. A private transfer leaves when you arrive and drives directly to your address.
A private Mercedes reserved for your group, winter-equipped vehicles, meet & greet at Geneva Airport, door-to-door service and a team available 24/7.
Yes. Some groups prefer to travel together in one vehicle, others prefer several V-Class vehicles for more flexibility. We advise you according to your group and luggage.
Yes. Give us all the addresses and we plan the route or add a vehicle so that everyone is dropped at the right place.
Send the list of names, flights and phone numbers to our team by email or phone. One contact follows your group from booking to arrival.
Yes. We organise the return to Geneva Airport for the whole group, with departure times planned according to each flight.
Yes. We drive groups between resorts, for example from Chamonix to Courchevel or from Verbier to Zermatt via Täsch.
Yes. You can book a vehicle with driver for your group by the hour or by the day for excursions, restaurants or events.
Tell us the number and age of the children when you book. We will confirm the seats available for your vehicles.
For groups, especially during the ski season and major events in Geneva, book several weeks in advance to secure the right vehicles.
Yes. One booking can cover the whole group. Payment options are shown when you book or in your quote.
